At The Food Corridor, we recognize that onboarding new clients can often be an arduous component of a kitchen manager’s already full plate. It’s also one of the most important components. That’s why we’ve developed Onboarding Flows. Onboarding Flows enables you to seamlessly onboard prospective clients with checklists, automatic notifications, external links, and custom built guided flows — all from The Food Corridor platform.
Regardless of a client’s skill level or previous shared kitchen experience, they should go through a kitchen onboarding process when becoming a client of your kitchen. Your onboarding process encompasses the sales, screening, and client-education activities that motivate clients to sign up while also laying the foundation for an effective working relationship. Establishing a straightforward and organized onboarding process will make the rental process run more smoothly and establish clear expectations about behavior, kitchen use, and policies.
In this high turnover shared kitchen industry, a well-structured onboarding program is more essential than ever. If you’re already using The Food Corridor software to simplify your scheduling, billing, and management of kitchen clients, you may want to consider Onboarding Flows to revamp your current onboarding process.
Onboarding Flows was created with kitchens in mind. Let’s take a look at five common onboarding pain points that kitchen admins face and how Onboarding Flows helps solve them.
1). “Our onboarding process is currently done on paper and we’re prone to making mistakes.”
Located in your Food Corridor Account, Onboarding Flows is a streamlined catch-all for everything relating to prospective clients.
2). “It would be great if we could see the current state of onboarding clients at any given point.”
Custom checklists with progress tracking allows you to see how far along each prospective client is in the onboarding process.
3). “Currently, when I’m out on vacation, it’s difficult to pass off steps in the onboarding process to another kitchen admin. I wish there was a way for someone to easily take over when I’m away.”
Custom checklists with progress tracking also make it easier for other kitchen admins to step in and know exactly what’s going on at all times.
4). “I’m constantly sending the same reminders over and over again.”
Onboarding Flows includes automated reminders to prompt and remind your prospects so you don’t have to.
5). “I wish there was an easier way to share our kitchen’s virtual tour”
Link directly to external pre-boarding steps and sites so that your prospects have all the resources they need in front of them.
Every kitchen is unique, and so is their onboarding process. The onboarding process reflects your brand and is determined by the amount of staff you have, the level of demand for your facility, your rental criteria, and client type. The entirely customizable Onboarding Flows helps ensure your kitchen onboarding process is organized, efficient, and professional. Relieve yourself of the bottlenecks, reminders, micro-tracking, and bouncing around, and bring new food businesses up to speed and into your kitchen faster.
Looking for more tips on the onboarding process? Here’s more on onboarding new clients in your shared kitchen.